Accessibility

This website is run by BeTheSpark.

We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software

listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

 

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

This website’s accessibility

We know some parts of this website are not fully accessible:
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

 

Email: hello@bethespark.info

You can contact us via the Business Wales Helpline on: 03000 6 03000

 

We’ll consider your request and get back to you in 7 days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

 

Email: hello@bethespark.info

You can contact us via the Business Wales Helpline on: 03000 6 03000

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

 

Find out how to contact us.

 

Technical information about this website’s accessibility

BeTheSpark is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Issues with technology

  • you cannot modify the line height or spacing of text

 

Issues with PDFs

  • most older PDF documents are not fully accessible to screen reader software

 

Issues with Content

  • Invalid URLs;
  • Anchor name error;
  • Iframes missing ‘title attribute’ to support users using assistive technology;
  • Accessible table labelling errors;
  • Nest headings error;

 

Issue with Template

  • Issues with alt text for images;
  • Colour contrast issues

 

How we tested this website

This website was last tested on 30th July 2020. The test was carried out by S8080.

We ran an automated scan for all WGAG2 AA errors.

We tested:

  • our main website platform bethespark.wales and crusbarc.cymru

 

What we’re doing to improve accessibility

As and when significant changes are made or new sub sites are added these are scanned before public release.

Our planned improvements to the issues highlighted in this statement will be addressed by October 2020. We work with our supplier to continuously monitor and address any accessibility issues introduced during the ongoing development and updating of the website.

This statement was prepared on 23 September 2020.